Stakeholder interview
Speak with Iris about how a process currently works, where difficulties arise and what context matters.

Iris gathers operational evidence through interviews and screen observations, then brings it together for review.
Speak with Iris about how a process currently works, where difficulties arise and what context matters.
Complete a short digital task while Iris captures participant-controlled visual evidence of the steps involved.
Start a screen observationReview interview evidence, process findings, screen observations and quantified opportunities.